Job Description

Primary responsibilities

• Process external customer purchase orders or other forms of commitments
• Respond to customer email inquiries and requests
• Take down customer information in order to process order.
• Input data into computer.
• Ensure payment information is accurate.
• Process order and distribute receipt.
• Input orders into database.
• Inform customer of expected delivery date.
• Follow up on orders.
• Check inventory control.
• Prepare invoices and shipping documents.
• Have parcel picked up by shipping company.
• Prepare order reports for management.

Qualifications

Required Experience

• 2-3 years experience (preferred) in order processing, customer service or related experience
• High level of computer literacy
• Excellent verbal and written communication skills
• Must be customer-retention focused
• Detail oriented with excellent organizational and interpersonal skills
• Ability to adapt quickly in an fast paced environment
• Must be able to effectively prioritize, multi task and work well as part of a team
• Sage Peachtree

*Mandarin Speaking Preferred*

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• 8:45am to 5:15pm

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